La'gent Stay Hakodate Ekimae

The service from the staff was truly impressive. We initially booked a standard double room, but upon check-in, we were assigned a room at the end of the corridor where the Wi-Fi signal was inaccessible. After informing the staff, they promptly arranged a new room for us. To our surprise, we were upgraded to a very spacious twin room near the elevator. The room was so large that we could easily open 10 big suitcases at the same time. Two thumbs up for the staff—this level of service was truly appreciated! On top of that, the location is superb, right next to Hakodate Station, and conveniently close to the bus terminal and one of the streetcar stations. This was our second stay at this hotel, and we’ll definitely return the next time we visit Hakodate.

Superb location especially if you are travelling by train to this property. The bus station and the tram station is super close as well. So all in all, it's super accessible. Rooms are roomy and spacious and the onsen is big and can cater many people. Look out for the free popsicle once you are done with the onsen.... a very simple and thoughtful gesture from the property.

The team exceeded my expectations to always provided us right amounts of bath towels, pyjamas, toiletteries for my family needs , timely. I never had to call for missing/under provisioned items. Excellent housekeeping team , thank you. One out of my 4 my luggages was mistakenly sent to a different hotel, The hotel mgmt has graciously made arrangements to send it bck to my residence in Singapore without much issue. Thank you. The daily breakfast is excellent, my family enjoyed the family bonding time each morning looking forward to t awesome spread :) I will recommend friends & family to La'gent Stay Hakodate Ekimae. Its location beside the Hakodate JR Station & bus terminal is excellent.

Location - just a few steps from the JR train station. Super convenient. Room - size was large for Japanese standard. Well laid out and bed was comfortable. Breakfast - large and varied spread featuring fresh, great quality Hokkaido produce. They offered a limited quantity of non-homogenised fresh milk which was super creamy and yummy, not to be missed. Service - excellent from reception to breakfast and room service. Onsen - large natural hot spring water with a great atmosphere of a traditional onsen.

The staff were very helpful. The housekeeping staff were cheerful and friendly. I paid at the restaurant for the breakfast buffet, which was very varied and interesting, in a really nice bright room. The onsen was large and very relaxing with good toiletries.